Considering the pandemic , All sales are final and refunds are not allowed except in situation where an entirely different unit is sent to you.

Our REFUND policy for a different unit delivered is valid for 24 hours after shipment is delivered.

Wigs must be unused and in the same condition received.

MISSING PACKAGE: We are not responsible for missing package of shipment sent to the right address.

Should you have any other concerns, kindly reach us on contact@dbshair.com